Welcome to Blue Lagoon Swimwear's online store.

COVID-19 Information:

Rest assured that our business remains active and that we do everything in our power to provide you with the best possible customer experience. Our site continues to operate as usual: you can continue to order online and home deliveries remain guaranteed.  However, delivery times are longer and cannot be guaranteed precisely. .

We ship worldwide.

Important Note:

Taxes and duties are not included in your final purchase price when Blue Lagoon ships to you, due to an international trade agreement known as DDU (Delivery Duties Unpaid).

The cost will be determined by your local customs office, therefore we are unable to advise the amount you will need to pay but you can contact the carrier directly for an estimate.

We are shipping from France, no taxes and customs duties for delivery in France and in Europe.

Which carrier do you use?

We offer Express Shipping at a rate as follow:

Chronopost

Colissimo

UPS

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When Will my order arrive?

We generally deliver all orders in 1 to 7 working days. (In some countries it may take longer). We do not process or ship orders on, Saturday and Sunday.

How can I track my order?

Once we ship your order you will receive an email with a shipping notification containing your tracking number.

Once you have your tracking number you may visit the shipping carrier’s website and enter tracking number to see the updated shipping status.

Duties & Taxes?

We are shipping from France, no taxes and customs duties for delivery in France and in Europe.

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities.

All taxes and customs are not included in the cost of the order or shipping charge. Please check your local customs website for more information.

Modalities :

We do not ship to P.O. Boxes or to any Hotels, as all packages must be signed for upon delivery, so please ensure that you provide your daytime delivery, street address, apartment number, floor, intercom number or name, contact(s) phone number and email.

We also advise you to check the state of the package front of the delivery man and check that there are the number of items ordered.

Blue Lagoon Swimwear is not responsible for tracking any orders that have been shipped. Please see links for tracking information.

If package status shows delivered, and you did not receive the item, all claims must be made by the customer with the designated carrier.

Please ensure a complete street address and phone number is supplied.

Blue Lagoon Swimwear cannot be held responsible for incorrectly entered delivery address.

Blue Lagoon Swimwear is not responsible for any lost or stolen package.

Changes the order and cancellation :

No changes in the order or cancellations can be made once the order is placed.
Once an order is placed, your shipping address may not be changed.

Shipping errors :

All items are inspected during manufacturing and before it is shipped to the customer.

In the event that we processed your order incorrectly, contact us within 24 hours after receipt of your order and report the problem by Email: return@bluelagoon-swimwear.com We will gladly replace or take back the merchandise for a full refund at your expense.

What if the item I am interested in, is sold out?

Sometimes items can sell out very quickly and it can take some time for us to restock them.

If your favorite item has unfortunately sold out, you can register for email notifications to order@bluelagoon-swimwear.com or

Click on NOTIFY ME if the article that you want is displayed OUT OF STOCK We will be sure to notify you the minute it arrives!

We wish you a good shopping on our Blue Lagoon Swimwear's online store!

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